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THINGS TO KNOW > FAQS

* Q : Where are you located?
 * A : Bacninh Uri Hotel is conveniently located in the central of Bacninh City. All interesting sights within a short walk - close to all bars, restaurants, shops, banks, post office.
 * Q: What is your address and contact:
 * A : Address : Nguyen Van Cu Str, Vo Cuong Ward, Bac Ninh City,Vietnam

 Phone:   + 84 2223852688

 Fax:       + 84 2223824686

  Hotline: +84 961696983

  Email: booking@bacninhurihotel.com

  Website: www.bacninhurihotel.com

* Q : When can I cancel my reservation and not get charged for it?
 * A :  72 hours prior to arrival date
 * Q : What credit cards do you take?
 * A : We accept Visa, Master Card.
 * Q : What are check in/check out times?
 * A : Check in time is after 2:00 pm, ealier check in without any surcharge and upon availability.
       Check out time is before 12:00pm.
 * Q : Will you be organized the trips to visit the North and the South of Vietnam?
 * A : Yes, we do organize the trips for all our Guests to visit our beautiful country landscape such as Ha Long Bay, Sa Pa, Hoa Lu - Tam Coc.... which are strongly recommended by all our previous Guests.
 * Q : Should we reserve our tours in advance ?
 * A :  Yes, it`s highly recommendation, especially in high season to secure the good places on board, train, hotel.
 * Q : Can I have a room for freshen up before departing for the next trip ?
 * A : Yes, we are pleased to offer you a room if the room is available without any charge.
 * Q : How far from airport to your Hotel?
 * A : Bacninh Uri hotel is in the central of Bacninh, it is far from the airport more than 28 kms. To avoid all the troubles like being overcharged or taken to a wrong hotel, we would provide you pick up service to secure you will be driven right to our hotel.
 * Q : Do you arrange the pick up car to pick us up from bus/train/airport ?
 * A : Yes, we do arrange the  pick up service once your flight lands with the normal charge as mentioned in "Services" tab.
 * Q : What amenities are included?
 * A : Kindly check the link below for further information:
 * Q :  Can I leave the luggage at the Hotel when I am travelling?
* A : Yes, our hotel offer luggage storage with free of charge.
 * Q : How can I book my room with your hotel ?
 * A : We are so delighted to have your booking via our Email: booking@bacninhurihotel.com or contact http://wwwbacninhurihotel.com

* Q : What is the payment method for the balance ?
* A : When checking out, you can settle the balance at our hotel by cash or credit card.
 * Q : Is there any ATM machine closed to your hotel ?
 * A : There are many banks and ATM machines next to our hotel.
 * Q : Can I do visa application or visa extention in your hotel ?
 * A : Yes, we are able to arrange the visa for you. Please contact us at booking@bacninhurihotel.com for further information.


Thank you for your valuable attention.

We are looking forward to welcome you!
Management and Team.
Bacninh Uri hotel

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